What is SecureMail?

• SecureMail works in an email client (Outlook, Windows Mail) or with WebMail.
• SecureMail is our implementation of Encrypted email.
• SecureMail encrypts your email transfers to include your passwords from our server to your email client and from your email client to our servers.
• 256 bit SSL/TLS encryption.
• SecureMail secures your email information in the same way Secure websites protect your information.
• Hackers on your Internet line or ours cannot crack your emails.
• Note: We already send SSL encrypted email to other email servers if they are set up to accept.
  Securemail encrypts the rest of the transmission path.
  

SecureMail in WebMail / SurgeWeb

You can use SecureMail through WebMail or SurgeWeb. It's easy.

Instead of using http://mail.yourdomainname.com or http://mail.yourdomainname.com/SurgeWeb, use:

For WebMail, use https://surge.jtmweb.com
For SurgeWeb use https://surge.jtmweb.com/SurgeWeb.
Note the's". This tells your browser to connect to a secure server.

When you get to this page, you will notice that a Security Lock (image below) has been added to the
Address Bar of your Browser. This indicates that you are connected to a SSL Secure server.

When you log in, use your complete email address for your Username. That's it, you're using SecureMail through WebMail/SurgeWeb for 256 bit security.

You can still use the old way of logging into WebMail/SurgeWeb, you just won't have 256 bit security on the connection.

1. Select the email account you want to use SecureMail on and click Properties, Edit or Change.
   
2. Select the Servers tab and change your Incoming mail (POP3) to: surge.jtmweb.com (image right)
   
3. Change your Outgoming mail (SMTP) to: surge.jtmweb.com
   
4. Change your E-mail username to: Your complete Email Address
   
5. Make sure you use: Log on using clear text authentication (SecureMail automatically encrypts your password)
   
6. Check the: My server requires authentication
   
7. Click on the Advanced tab (second image)
   
8. Under Outgoing mail (SMTP) select the Option: This server requires a secure connection (SSL)
   
9. Under Incoming mail (POP3) change the port to 995
   
10. Select the Option: This server requires a secure connection (SSL)
    
11. Click on OK to save the changes. Close Accounts window.
    
12. To test your Secure Mail set up, simple check your email. If you get no errors, then you made all the changes successfully.
    
13. Your Email is now secured through SecureMail.
    
14. If you have other accounts you want to use SecureMail on, simply repeat what you just did.

Note: We have seen problems caused by Anti Virus programs not understanding the required port changes to use SecureMail.

If you are using Norton Anti Virus, Click here to fix: Norton Anti Virus

If you are using another Anti Virus and are having problems, give us a call, 515-277-1990, and we will strive to help you.